Terms of Use

ToText Terms of Service

Effective date: 2026-08-24 · Version: 2.4

עברית

These Terms of Service ("Terms") govern your use of the ToText mobile application ("the App") - a personal voice-note app that records audio, transcribes it, and produces AI-generated summaries. By installing or using the App, you agree to these Terms.

If you do not agree, do not use the App.

1. The Service

ToText records your voice notes on your device, briefly sends the audio to a speech-to-text provider for automatic transcription, and produces a summary using an AI provider. The audio is deleted shortly after the transcription completes. Your finished transcripts, summaries, action items, and Q&A history are stored on your device and optionally in your personal iCloud Drive; we keep no permanent copy. A finished transcript and summary sit on our server only for the short handover window needed to deliver them to your phone - see the "What we process on our servers (and for how long)" section of the Privacy Policy for the exact windows.

The App does not require an account. There is no sign-in, no email collection, and no profile.

2. Subscriptions and Payments

The App offers a free tier with a monthly minute allowance and paid auto-renewing subscriptions ("ToText Basic" / "ToText Pro") that unlock additional minutes and features.

• Pricing & duration appear at the time of purchase inside the App. All payments are processed by Apple via the App Store; we never see your card details or your Apple ID.
• Auto-renewal: Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before renewal. You can manage and cancel via Settings → Apple ID → Subscriptions in iOS.
• Refunds are handled exclusively by Apple. We are not authorized to issue refunds and the decision is Apple's alone. To request one, use Apple's Report a Problem page - reportaproblem.apple.com - sign in with the Apple ID that made the purchase, and choose the ToText charge.
• Family Sharing: Subscriptions are personal to the purchasing Apple ID and not shareable.
• Tier verification: To unlock paid features, the App asks Apple's StoreKit for a signed receipt and forwards it to our server only for signature verification. We do not store the receipt. We do keep one small anti-fraud record per subscription (Apple's transaction ID, the hashed device IDs that presented it, and first/last-seen timestamps), which expires automatically - see the "Subscriptions and payments" section of the Privacy Policy for exactly what it holds and for how long.

3. Acceptable Use

You agree NOT to use the App to:

• Record any person without the consent the law requires - including, where it applies, the law of the place where the other participants are.
• Record, transcribe, store, or share content that is illegal, defamatory, harassing, infringing, or that violates any third party's rights.
• Reverse-engineer, decompile, or otherwise attempt to extract the source code of the App or its servers.
• Probe, scan, or test the vulnerability of our infrastructure, or breach security or authentication controls.
• Use the App in any manner that could damage, overburden, or impair our servers or networks.

You are solely responsible for the legality of any recording you make and for obtaining all necessary consents from third parties whose voices appear in your recordings. We do not review your recordings, never store them after transcription, and cannot verify consent.

4. No Account; Your Data Stays With You

The App does not maintain a user account on our infrastructure. Each device generates an anonymous random identifier stored in the iOS Keychain and sends it with service requests. We do not store that raw value; we store a one-way form produced with a server secret and use it to scope processing jobs, quotas and short-lived service controls. We cannot associate the stored form with you by name or email.

Because there is no account, there is no account profile to delete. Use Settings → Delete all my data to remove local content, attempt to remove the App's iCloud content, and request deletion of the server rows the app can address. The App reports incomplete cleanup and retries eligible pending work. Current-month quota and daily abuse counters are retained to prevent limit resets; other differently keyed, short-lived processing and anti-fraud rows expire on the schedules stated in the Privacy Policy under "Your rights." The current-month quota row does not yet expire automatically, which the Privacy Policy also states explicitly.

5. Your Library and Backups

Your recordings, transcripts, and summaries live only on your device and, if you turn it on, in your personal iCloud Drive. We keep no copy and cannot restore anything you lose. Backing up content you care about (for example with an iCloud or device backup) is your responsibility.

Deleting content - including Settings → Delete all my data - is permanent. When iCloud sync is on, a deletion may reach your other devices, and content held on another device may survive and sync back. To the maximum extent permitted by law, we are not liable for loss of, damage to, or failure to sync any recordings, transcripts, or other content.

6. AI Outputs - No Warranty of Accuracy

Transcriptions and AI summaries are generated automatically and may contain errors, omissions, or hallucinations. They should not be relied on as an authoritative record of any conversation. You are responsible for verifying important details before acting on them.

Nothing the App produces - a transcript, a summary, an action item, or an answer in the Q&A chat - is medical, legal, financial, or any other kind of professional advice. If a recording touches on your health, your rights, or your money, talk to a qualified professional before acting; never act on the App's output alone.

To the maximum extent permitted by law, ToText provides the Service "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. The Service is an automatic drafting aid, not a certified transcription service and not advice. Because outputs are machine-generated and no person reviews them, we are not responsible for decisions, actions, or omissions based on them - verifying anything important is on you.

Third-party services and availability. Transcription and AI summaries are performed by third-party providers on our behalf - our speech-to-text provider, our AI provider, Apple's services, and iCloud. We bind them to process your content only to provide the service, but we do not operate their systems, and we do not promise the Service will be available at any particular time or without interruptions. To the maximum extent permitted by law, we are not liable for interruptions or failures of the Service caused by those third-party services, or for their acts, omissions, or unavailability, beyond what Section 7 provides.

7. Limitation of Liability

To the maximum extent permitted by law, in no event shall ToText, its operators, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business interruption - arising out of or in connection with your use of the App, even if advised of the possibility of such damages.

Our total aggregate liability arising from or in connection with the App and these Terms shall not exceed the greater of (a) the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) USD $50.

One honest limit on the limits above: nothing in these Terms excludes liability that the law does not allow us to exclude - for example, harm we cause intentionally or through gross negligence, or injury to a person. In those cases the law, not this section, sets the boundary. If a court trims or voids any part of these sections, the rest - including the cap above - stays in force.

8. Your Responsibility for Claims

If someone else brings a claim against us because you recorded them without the consent the law required, or because content you recorded or shared broke the law or their rights, you will reimburse us for the damages and reasonable legal costs a court finally awards against us on that claim, for amounts we pay in a settlement you approved in writing, and for our reasonable costs of defending it. This applies only to claims caused by your breach of these Terms or your violation of law - never to problems we caused.

9. Intellectual Property

The App, including its code, design, trademarks, and underlying technology, is owned by the operator of ToText (Lovelace Loom) and protected by applicable laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App on Apple devices you own or control, subject to these Terms and the Apple Media Services Terms.

Apple App Store. That license is delivered through Apple's App Store and is also governed by Apple's standard Licensed Application End User License Agreement (part of the Apple Media Services Terms). If the two conflict about use of the App on your device, Apple's standard EULA controls; these Terms govern the ToText service the App connects to. Apple is not a party to these Terms. ToText, not Apple, is responsible for the App and the service, and Apple has no obligation to provide any support for them.

Your recordings, transcripts, and summaries belong to you. We claim no ownership rights in your content, and because we don't store any of it after the transient transcription pipeline completes, we have no copies to claim ownership in.

10. Privacy

Our processing of your personal data is governed by our Privacy Policy. By accepting these Terms you also acknowledge the Privacy Policy.

11. Termination

We may suspend or restrict access to the Service if we reasonably believe you have violated these Terms or used the App in a way that harms us or other users. If we suspend or restrict access, we will say so inside the App and explain why, unless doing so would defeat the purpose (for example, active abuse or fraud) or is barred by law. Suspension does not cancel your Apple subscription - you can cancel renewal at any time via Settings → Apple ID → Subscriptions, and refunds are handled by Apple (see Section 2). You may stop using the App at any time by uninstalling it. Sections 5 through 10, 12, and 14 survive any termination.

12. Changes to the Service

We are a small operation, and the Service will change over time. We may change, suspend, or discontinue the Service or any part of it - including the free monthly allowance, features, and quotas. If a change materially reduces a paid feature during your subscription period, we will give reasonable notice inside the App or on this page and, where we can, apply it from your next renewal; you can cancel at any time and may request a refund for the unused period from Apple. "Unlimited" features are subject to fair personal use: to keep the Service available to everyone we apply technical limits, and may limit or temporarily pause usage that appears automated, shared across many people, or commercial in scale.

13. Changes to These Terms

We may update these Terms when we ship new features or change how the Service works. Material changes will be highlighted on this page, and where reasonably possible inside the App as well. A change applies only from its effective date onward and will not reduce the paid features of a subscription period you have already paid for.

14. Governing Law and Jurisdiction

ToText is operated by Lovelace Loom, Israel ("the operator"). Wherever these Terms say "ToText" or "we", they mean the operator. These Terms are governed by the laws of the State of Israel, without regard to conflict-of-laws principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Israel.

The above does not deprive any consumer of the protections granted by mandatory consumer-protection laws of their country of residence.

15. Contact

For questions about these Terms, write to company@lovelaceloom.com.

By using ToText you confirm that you have read and accepted these Terms of Service.